Where to find your access code
To start your census online, you will need your access code printed on the letter we sent you. Your 16-character access code will be a combination of letters and numbers.
Keep this code safe. You will need to enter it every time you access your census.
Access codes requested for you
Someone you live with can request an access code for you, which can be sent by text message or post.
The text will be sent from Census2021, and includes your 16-character access code. The letter with your code will be addressed to “Individual Resident”.
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If you don’t have an access code
You can request a new access code to start a new census if you have lost or not received an access code. This can be sent to you by text or post.
A new access code will start a new census, and you will lose any answers entered using a previous access code.
If you need to answer separately from the people you live with, you can request an individual access code to start a separate census.
Someone in your household must still complete a census using a household access code
To request a census in a different format or for further help, please contact us.