Where to find your access code

To start your census online, you will need your access code printed on the letter we sent you. Your 16-character access code will be a combination of letters and numbers.

An example of the census letter showing that the access code is in the centre of the letter

Keep this code safe. You will need to enter it every time you access your census.

Access codes requested for you

Someone you live with can request an access code for you, which can be sent by text message or post.

The text will be sent from Census2021, and includes your 16-character access code. The letter with your code will be addressed to “Individual Resident”.

Ready to start your census online?

Start census

If you don’t have an access code

You can request a new access code to start a new census if you have lost or not received an access code. This can be sent to you by text or post.

A new access code will start a new census, and you will lose any answers entered using a previous access code.

Need to answer separately from your household?

If you need to answer separately from the people you live with, you can request an individual access code to start a separate census.


Someone in your household must still complete a census using a household access code

To request a census in a different format or for further help, please contact us.