I've received a card about the Census Coverage Survey (CCS) : Taking part in the Census Coverage Survey

The card you have received will explain that a Census Coverage Survey (CCS) interviewer will visit your address to ask you some survey questions.

How long will it take to complete the survey?

The length of time for the survey will depend on the number of people living in your household. It should usually take around 10 minutes, but we will be as quick as we can.

Do I have to take part?

The CCS is a voluntary survey. By taking part, you’ll play an important role in providing better information for decisions about the services your area needs.

What if it's not convenient when the interviewer calls?

If one of our interviewers calls at an inconvenient time or when you aren't at home, they will come back at another time to do the survey.

The interviewer can make an appointment to call back at a time that suits you, for example weekdays after 4pm or Saturday mornings.

Can I complete the survey on behalf of someone in my household?

CCS interviewers will ask basic questions about the household and the people who live there. One member of the household, aged 16 years or over, can complete the survey for everyone living at the address on Sunday 21 March 2021.

Language support

If you need an interpreter to help you complete the survey, you can call the language helpline free on 0800 587 2021 and we’ll arrange an interpreter to help you.

Accessible formats

If you have impaired hearing and need to speak with someone for guidance, you can get text relay support to speak with someone from the public contact centre.