Get help where you live
There are people working in many areas offering help.
Also, anyone you trust can help you to complete your questionnaire, whether that be to lend you a phone or laptop to complete, or to fill it in on your behalf.
You could also ask them to post your completed paper form for you if you can't leave the house.
They’ll be there to help you, answer questions and offer advice.
Our advisors in the Contact Centre can talk you through options, including making an appointment to call you back.