I’m moving house

Moving out

You should fill in a paper form if:

  • you were staying at that address on the night of Sunday 21 March 2021, or
  • you moved out before this date but are still responsible for the bills at the empty property

If you moved out before Sunday 21 March 2021, and you are no longer responsible for the bills at the property, you should leave the form for the new occupant.

Moving in

If you moved in on or before Sunday 21 March 2021, you should fill in a census form at your new address.

If you moved in after Sunday 21 March 2021 and there is a census form at the address, please don't worry about the form.

If you receive a warning letter or a visit from our Non-Compliance team, please explain that you weren't living at the address on Sunday 21 March 2021. You don't need to do anything further for this address.