Getting started : Completing your census online

Use your access code to open an online census form.

Important information:

It's important to keep your access code safe to protect your personal information.

Start census

You don't have to fill in the form all at once. You can save your progress at any time by clicking "save and sign out". Don't forget to press "submit" when you're finished.

If you lose your access code, you can request a new one to fill in your online form. If you've already started to fill in your form and are concerned that someone else might be able to use your lost access code, please contact us.

Important information:

If you lose your access code, you will need to start again with a new code. You won't see any answers you entered using your original code.

Help to get online

If you need support to get online, you can go to one of the Census Support Centres.

You can also ask someone you trust to help you, for example a family member or friend.

If you prefer not to do the census online, you can request a paper form.

Devices you can use

You can use any smartphone, tablet, laptop or desktop computer to fill in your online form. You can start it on one device and finish it on another, as long as you use the same access code.

You can use a public computer

Make sure you protect your access code to keep your information safe.

You should:

  • treat your access code the same way you would a password
  • make sure you click "save and sign out" if you haven't finished, or press "submit" if you're all done
  • not leave behind anything which has your access code details on

When you've finished

Check to make sure you've completed each section correctly before you submit the form.

You won't be able to edit or view your information after pressing submit.

If you received a paper form and you've completed the census online, please recycle the form. Just remember to remove and destroy the front page with your details on first.

Received more than one code

Whichever code you use, make sure you use the same code when returning to an online form you've already started. Destroy any others.

If you've received a letter that has a different address to yours, please put it in a postbox so it can get to the right address.