Get an access code or paper census

To start your census online, you will need your access code printed on the letter we sent you.

Where to find your access code

If you don’t have an access code

You can request a new access code to start a new census if you have lost or not received an access code. This can be sent to you by text to your UK mobile number or by post. If you don't have a UK mobile number you can contact us for help.

A new access code will start a new census, and you will lose any answers entered using a previous access code.

Need to answer separately from your household?

If you need to answer separately from the people you live with, you can complete your own census.


Someone in your household must still complete a census using a household access code

If you want to fill out a paper census

You can request a paper census questionnaire to be sent in the post.

Continuation questionnaire

If you already have a paper questionnaire and there are more than 5 people in your household, you will need to request a continuation questionnaire.