Find a census support centre
Census support centres are available in most areas across England and Wales.
Please contact the Northern Ireland Census Team:
Telephone: 02890 255156
In England most centres are open to provide phone support and face-to-face appointments. They can help with general census queries, and help you to fill in your online census or paper form.
In Wales we are working with the Welsh Government to find a way to open centres for face-to-face support. In the meantime, centres may be able to provide phone support.
The opening of each centre will be subject to individual site risk assessments and to local restrictions.
Look up your nearest centres for contact details and information about what support is available:Find a census support centre
Make sure you click "Opening times and facilities" for information about what support is available during the coronavirus (COVID-19) pandemic.
Your health, and that of our support centre staff, is very important to us. All our census support centres will follow government safety guidelines about coronavirus (COVID-19).
You can either bring your own device, or use a laptop or tablet provided at the centre. All equipment and furniture will be sanitised between visits. You don't need to bring ID with you, or to prove any information about yourself.
Please bring your access code printed on the letter we sent you. Where to find your access code. Alternatively, our advisers can help you get a new code.
Whether you need advice, instructions or a computer, we can help.
Travelling to a support centre
Before you travel, please double check this page or call the census support centre to check availability.
You don't have to use your nearest centre. However, if your area is under local restrictions, and your nearest census support centre is closed, you may not be allowed to travel out of your area to visit a different centre.
If there isn't a centre near you
Unfortunately our support centres cannot cover the whole country. If your area isn't included and you need further help, please contact us.