Getting support : Overview
How to contact us for help and support
If you have a question about census statistics including 2021 and earlier, email the Census Customer Services team (opens in a new tab) .
Our Census Customer Services team can:
- provide guidance on Census 2021 first results and topic summaries
- identify census products available in print and on the web
- provide guidance on accessing data using the National Statistics web services
- advise on definitions of census terms
- advise on the most suitable figures for particular applications
- give guidance on the terms and conditions for the use of census data
- supply simple extracts of figures from the 2011 Census and earlier censuses
- create simple rankings and counts for customer-specified areas
- be the first point of contact for technical problems relating to the use of census data supplied by the Office for National Statistics (ONS)
- arrange for specialist advice to be provided
- take orders for commissioned output
Postal address
The Office for National Statistics
Census Customer Services
Segensworth Road
Titchfield
Fareham
PO15 5RR