Contact us

Telephone

We will have advisers available to help you at the following times:

  • Monday to Friday, 8am to 8pm
  • Saturday, 8am to 1pm
  • Sunday, closed
  • Census weekend (20 – 21 March), 8am to 8pm

England

Telephone free: 0800 141 2021

Wales

Telephone free: 0800 169 2021 (available in English or Welsh)

Other languages

If you need to speak to us in another language, call our free language helpline on 0800 587 2021

Text relay

Relay UK users dial 18001 followed by the phone number you need

Web chat

We will have advisers available to help you at the following times:

  • Monday to Friday, 8am to 8pm
  • Saturday, 8am to 1pm
  • Sunday, closed
  • Census weekend (20 – 21 March), 8am to 8pm
Open web chat

Text message (SMS)

We will have advisers available to help you at the following times:

  • Monday to Friday, 8am to 8pm
  • Saturday, 8am to 1pm
  • Sunday, closed
  • Census weekend (20 – 21 March), 8am to 8pm

Text: 86677

Social media