Contact us
Telephone
We will have advisers available to help you at the following times:
- Monday to Friday, 8am to 8pm
- Saturday, 8am to 1pm
- Sunday, closed
- Census weekend (20 – 21 March), 8am to 8pm
England
Telephone free: 0800 141 2021
Wales
Telephone free: 0800 169 2021 (available in English or Welsh)
Other languages
If you need to speak to us in another language, call our free language helpline on 0800 587 2021
Text relay
Relay UK users dial 18001 followed by the phone number you need
Web chat
We will have advisers available to help you at the following times:
- Monday to Friday, 8am to 8pm
- Saturday, 8am to 1pm
- Sunday, closed
- Census weekend (20 – 21 March), 8am to 8pm
Text message (SMS)
We will have advisers available to help you at the following times:
- Monday to Friday, 8am to 8pm
- Saturday, 8am to 1pm
- Sunday, closed
- Census weekend (20 – 21 March), 8am to 8pm
Text: 86677